At Rasoi Elegance, we aim to process and dispatch your orders quickly so you receive your products on time. For this reason, order cancellations are only accepted within a short time window after purchase.

Cancellation Window

• Orders can be cancelled within 4 to 6 hours of placing the order.
• After this period, cancellations are not allowed, except in genuine cases, because:
  • Orders move swiftly to packing and dispatch
  • Products may already be handed over to the courier
  • Processing fees and shipping coordination are already underway

How to Cancel

• Email us at rasoielegance@gmail.com within 4–6 hours of placing your order
• Include your order number and reason for cancellation
• Cancellations are valid only after confirmation from our support team

Exceptions (Genuine Reasons Only)

Cancellations requested after 6 hours will only be considered for reasons such as:

• Duplicate order
• Incorrect product ordered by mistake (with immediate follow-up)
• Wrong shipping address entered and unable to change it

These will be reviewed on a case-by-case basis, and approval is not guaranteed.

Refunds for Cancelled Orders

• Approved cancellations will receive a full refund to the original payment method within 5–7 business days.
• Orders already shipped or out for delivery are not eligible for cancellation or refund.

Contact Us

For any cancellation-related queries, please contact us at:
rasoielegance@gmail.com