Return & Exchange Policy

At Rasoi Elegance, customer satisfaction is our top priority. If you are not fully satisfied with your purchase, please review our return and exchange policy below.

Eligibility for Returns and Exchanges

Returns and exchanges are accepted within 7 days of delivery.
To be eligible, items must be:
- Unused
- In original packaging
- In the same condition as received
Proof of purchase (order confirmation or receipt) is required.

Non-Returnable Items

The following items are not eligible for return or exchange:

Used, damaged, or washed products
Items purchased on final sale or clearance
Customized or personalized items

Return & Exchange Process

Contact Us:
Email rasoielegance@gmail.com within 7 days of receiving your order. Include your order number, product details, and reason for return or exchange.
Approval:
Our team will review your request and, if approved, provide return instructions.
Shipping the Item:
Customers are responsible for return shipping costs. We recommend using a trackable shipping method.
Inspection & Processing:
Once the returned item is received and inspected, we will notify you of the approval or rejection of your return or exchange.

Refunds (if applicable)

Approved returns will be refunded to your original payment method within 5–7 business days after inspection.
Shipping charges are non-refundable.

Exchanges (if applicable)

We only replace items if they are defective or damaged upon delivery.
If you need to exchange for the same item, contact us at rasoielegance@gmail.com with proof (photos) of the issue.