Thank you for shopping with Rasoi Elegance. We are committed to delivering your orders in a timely, safe, and transparent manner. Please review our shipping policy below for complete details.

Order Processing Time

• All orders are processed within 1–2 business days after payment confirmation.
• Orders are not shipped or delivered on weekends or public holidays.
• In case of high order volume or delays, we will notify you by email.

Shipping Rates and Delivery Estimates

• Standard Shipping (within India): Estimated delivery in 3–7 business days.
• Express Shipping (if available): Estimated delivery in 1–3 business days.
• Shipping charges are calculated at checkout based on the weight and destination of your order.

Shipment Confirmation and Tracking

• Once your order has been shipped, you will receive a shipping confirmation email with a tracking number.
• Tracking details may take up to 24 hours to become active.

Delivery Delays

• Estimated delivery times are not guaranteed and may be affected by:
• Courier or logistics delays
• Public holidays
• Weather conditions
• Remote or rural locations
• We are not responsible for delays caused by third-party shipping partners, but we will assist you in tracking your order.

Address Accuracy

Please ensure your shipping address is complete and accurate. We are not responsible for delays or losses due to incorrect or incomplete address information provided at checkout.

Damaged or Lost Packages

If your package arrives damaged or appears lost in transit:

• Contact us within 48 hours of delivery at rasoielegance@gmail.com
• Include your order number and, if applicable, photos of the damaged item or packaging
• We will investigate and provide a resolution as quickly as possible

International Shipping

At this time, we only ship within India. We do not offer international shipping.

Contact Us

For any shipping-related questions, please contact us at:
rasoielegance@gmail.com